1 Information We Collect & How We Use It

When you interact with us through our website, we may collect both personal and non-personal information. This may include:

• Your name, address, phone number, and email address
• Your interests in our pool or spa services
• Preferred time and method for a consultation
• General data such as your IP address, browser type, operating system, pages viewed, and how you found our website

We collect this information to communicate with you, provide services, improve user experience, and better understand the needs of our customers. We may also use web tracking tools to gather anonymous, aggregate statistics — this data does not include any personally identifiable information.

You may contact us at any time at [email protected] to request access to your data, opt out of future communications, or request that your information be deleted from our records.

2 Email & Promotional Communications

If you've provided us with your contact information, we may occasionally send you updates, service reminders, or other information about our pool and spa services. If you prefer not to receive these communications, you may opt out at any time by emailing [email protected].

3 Sharing of Information

We may share your information with trusted team members and partners to help fulfill your service requests. By submitting your information, you consent to this sharing.

We may also disclose information in the following circumstances:

• To comply with legal obligations
• To enforce our terms and agreements
• To support business operations
• To protect the safety and rights of The Spa Guy Pool Service & Repair, our customers, and others

4 Security

We take the security of your personal information seriously. The Spa Guy Pool Service & Repair uses reasonable physical, technical, and administrative safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee complete security.

5 Use of Cookies

Our website uses cookies to enhance your experience. Cookies are small data files that help us identify repeat visitors, track usage, and remember your preferences. These cookies do not store personally identifiable information. By using our site, you agree to our use of cookies.

6 Links to Other Websites

Our site may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before submitting any personal information.

7 Information Verification

At times, we may supplement or verify information you provide with publicly available data or information obtained through legally compliant third-party sources, to better serve you and operate our business.

8 Children's Privacy (COPPA)

We do not knowingly collect or store personal information from children under the age of 13, in accordance with the Children's Online Privacy Protection Act (COPPA).

9 Updating Your Information

If you need to update or correct your personal information, please contact us at [email protected] and we will assist you promptly.

10 Policy Updates

The Spa Guy Pool Service & Repair reserves the right to update or change this Privacy Policy at any time. All updates will be posted on this page and will become effective upon posting. We encourage you to review this policy periodically for any changes.